About Equity Bank’s Equitel

Equity Bank Group recently launched their MVNO under the brand name Equitel. The MVNO operates under Finserve Africa – a subsidiary of Equity bank group. According to the Finserve Chairman, Finserve shall offer all Telecom services (voice, data and SMS) in addition to mobile money services.

Equitel SIM cards are available from Equity bank branches all over the country. Just like any other SIM in Kenya, the SIM card holder is required to be registered .In order to register an Equitel SIM card, the customer requires to have the following:

  • Original National Identity card number
  • An Equity bank account
  • A minimum account balance of 50 KSHs.

The Equitel SIM toolkit has a menu to access mobile money services (My Money), Phone services (My Phone) and My Life.

Among other services, customers will be able to:

  • Send money from Equitel to Equitel
  • Send Money from Equitel to any other bank account (You will be prompted to enter the ‘other bank’s ‘bank code. If you do not know it, there’s an option to look up for the code by selecting ‘lookup bank code’ or by looking here: bank codes )
  • Send money from Equitel to Mpesa, Orange Money, Airtel Money and
  • Send Money to any mobile phone number – This sends a code to the receiver’s phone number. The code can be used to withdraw money from ATMs or Agents.

Equitel tariff guide: HERE

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