Safaricom Home Fibre is one of the various fast, reliable and unlimited home internet service in Kenya. Besides Fiber internet,the service  comes with an option of a package that offers Fibre internet, mobile calls and SMS  .The following counties are currently covered : Nairobi, Mombasa, Nakuru, Bungoma, Thika, Kitale, Eldoret, Kisumu, Nyeri, and Nanyuki .

How to sign up

Press *400#, select Get Safaricom Home Fibre and follow the guidelines provided.Feedback is expected from Safaricom within 24 hours.

In Nairobi, the following estates have the Safaricom Fibre services; Nyayo estate, Imara Daima, South B, Langata Estate, Ongata Rongai, Kiambu Road, Ruaka, Runda, Westlands, Mountain View, Parklands, Kikuyu and Kinoo.

To check if your town is covered dial *400#


  • Filled application form from Safaricom
  • ID copy/valid passport
  • Customer account number by Safaricom
  • Service payment confirmation message

Importantly once the customer is registered, they are able to get a router and access credentials that enables them to have both Wireless and LAN access with no installation charges.

Below are the fibre prices effective from October 18th, 2018. The company raised the pricing of its popular Fibre to the Home (FTTH) product, Safaricom Home Fibre.

Package Price (Kshs.)
Bronze 2,900
Silver 3,999
Bronze Plus 3,400
Silver Plus 4,999
Gold 5,699
Gold Plus 6,699
Platinum 11,499
Platinum Plus 12,499

Read about Jamii Telcom’s Faiba :

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