Mobile banking refers to simply accessing banking services from your mobile phone. Traditionally, banking services are available from a banking hall but this has since changed leading to much more convenience to customers.
Virtually every bank in Kenya today offers mobile banking services e.g. funds transfer, balance enquiry, loan request, Airtime request and utility bill payment via the customer’s registered phone number.
The number of services offered and the means of completing the service requests however differs for each financial institution. The most common means is via USSD and mobile phone applications.
The Cost structure for the service includes Mobile service provider charges for using the short code (USSD), Data charges while using the mobile App and bank charges upon request of a service
Here are the short codes to access mobile banking services for selected financial institutions in Kenya:
|Bank Name||Short Code||Mobile App|
|Barclays Bank Kenya||*224#|
|Housing Finance Company of Kenya||*231#|
|Equity Bank||*247#||Eazzy 247|
|Consolidated Bank of Kenya||*262#|
|Chase Bank Kenya||*275#||Mfukoni App|
|National Bank Kenya||*625#|
|Jamii Bora Bank||*344#|
|Diamond Trust Bank||*382#.||banking 24/7|
|Kenya Commercial Bank||*522#||KCB Mobi Bank app|
|Commercial Bank of Africa||*654#||CBA mobile banking|
|Cooperative Bank of Kenya||*667#||M-Co-op Cash|
|Standard Chartered Kenya||*722#|
|Bank of Africa||*987#|
|Ecobank Kenya||Ecobank money|
|Imperial Bank Kenya||Imperial Mobile|